Business Analyst - Mental Health Development and Systems

Work in an environment that offers:

• Support for career progression and development
• 5 Weeks Annual leave & Salary Packaging 

The Position

Job Reference: 3186

Position Title: Business Analyst
Classification: YC91-YC92
Salary per fortnight (exc. super): $2,779.60 - $3,865.80
Hours per fortnight: 80 hours (includes an ADO every 4 weeks)
Employment Status: Ongoing Full Time

Closing date: 23/11/2025

Do you enjoy collaborating with both clinical and non-clinical staff to enhance systems and streamline workflows? Are you passionate about using your analytical skills, process mindset, and attention to detail to drive improvements in how services operate and deliver care?

Reporting to the Manager, Mental Health Development and Systems, the Business Analyst plays a key role in supporting the design, optimisation, and continuous improvement of business processes and information systems across the Mental Health and Wellbeing (MHW) Directorate.

The role will work closely with the broader Mental Health Development and Systems team to:

• Analyse and map current and future business and clinical workflows to identify opportunities for improvement;

• Support the implementation and configuration of systems such as MH-DMR and CMI, ensuring they meet operational and reporting needs; and

• Develop detailed documentation, training materials, and specifications to support system enhancements and end-user capability.

A key focus of the role is to strengthen process consistency and system integrity across the directorate, promoting collaboration between clinical, administrative, and support teams to deliver efficient and high-quality mental health services.This role offers an exciting opportunity for a non-clinical or administrative professional with health industry experience, particularly in mental health, to play a key role in enhancing service delivery and systems performance across the MHW Directorate. 

Working with Bendigo Health

Bendigo Health are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture.

Created by our community in the 1850s, we have a long, proud history of delivering excellent care to our community.

Our organisation is diverse, welcoming and committed to delivering our vision of Excellent Care. Every Person, Every Time.

Bendigo Health has around 5000 staff and a catchment area covering a quarter of the size of Victoria. The three main campuses of Bendigo Health are in Bendigo, with many services extended to regional settings including areas such as Mildura, Echuca, Swan Hill, Kyneton and Castlemaine.

We offer a fantastic range of benefits for our staff, including: 

• Staff health and wellbeing programs
• Career development and education opportunities
• Generous salary packaging opportunities, to increase your take-home pay each fortnight
• Flexible Working Arrangements
• Use of staff gym and pool and access to other fitness facilities through fitness passport program

If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process.

Your New Division

The Mental Health Service provides psychiatric care and treatment across a large catchment area in Victoria stretching from Swan Hill in the north of the state to Gisborne in the south. Family sensitive practice is central to our models of mental health care and best practice ensures the identification, inclusion and support of families, carers and children.

Bendigo Region

Bendigo is one of Victoria’s largest regional cities making it a great city to live and work in. Bendigo provides services for the region’s population of over 320,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.

Interested?

We’d love to hear from you!  Please ensure that you attach a cover letter and an up-to-date copy of your resume.  

Need more information?  Please contact Marybel Avery, Manager on 0423 789 305 for a confidential discussion.  

Diversity and Inclusion

Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.

Position Description: HERE 

Careers Video Reference: Welcome to Bendigo Health & Bendigo Health Careers

Act with RespectX | We are proud to be a RespectX Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au

If you are an existing Bendigo Health employee, please ensure you apply with your Bendigo Health email address.