Health Information Support - ED

Work in an environment that offers: 

• Support for career progression and development
• An opportunity to work with a leading regional health service
• An ability to live and work in a vibrant regional setting
• A strong attitude to teaching and learning
• A dynamic and growing health service that embraces new technologies
• Excellent clinical exposure across a range of specialties

The Position 

Job Reference: 2494

Position Title: Health Information Services Support Officer
Classification: HS1 - HS17
Salary per hour (exc. super): $29.57 - $32.69 + 25% Casual Loading
Hours per fortnight: Up to 76 hours per fortnight
Employment Status: Casual

Closing date: 25/06/2025
Applications will be reviewed as they are received, and interviews may be conducted prior to the closing date.

The Role

The Health Information Services (HIS) team provides a range of administrative services for Bendigo Health (BH). You will be required to work within all admin areas of HIS, including the Emergency Department (ED) and Medical Records, under the direction of the HIS Manager, Service Delivery and/or HIS Administration Supervisor and will be required to be available to work on public holidays as rostered. BH ED is open 24 hours per day, 365 days per year and is staffed by a dedicated team of professionals including emergency medicine specialist doctors, critical care trained nurses, nurse practitioners specialising in emergency care and physiotherapists with expertise in urgent conditions, supported technical and administration staff. Medical Records is open 8am to 11pm seven days a week, 365 days per year providing a range of services to support internal and external requests for patient records.

Responsibilities:

The HIS team has a wide and varied selection of responsibilities with the main focus of registrations and admissions of patients presenting to the ED along with documentation management to ensure all relevant notes can be found in the single source.

The work to be performed is set out in the position description and, where relevant, any professional standards and codes of conduct and ethics issued by the relevant professional association.

Working with Bendigo Health

Bendigo Health are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture.

Created by our community in the 1850s, we have a long, proud history of delivering excellent care to our community.

Our organisation is diverse, welcoming and committed to delivering our vision of Excellent Care. Every Person, Every Time.

Bendigo Health has around 5000 staff and a catchment area covering a quarter of the size of Victoria. The three main campuses of Bendigo Health are in Bendigo, with many services extended to regional settings including areas such as Mildura, Echuca, Swan Hill, Kyneton and Castlemaine.

We offer a fantastic range of benefits for our staff, including: 

• Staff health and wellbeing programs
• Career development and education opportunities
• Generous salary packaging opportunities, to increase your take-home pay each fortnight
• Flexible Working Arrangements
• Use of staff gym and pool and access to other fitness facilities through fitness passport program

If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process.

Your New Division

The Finance and Resources Division is responsible for financial functions, including reporting, budgeting, forecasting, performance monitoring and analysis, together with our procurement, materials management and facilities management functions. The division also includes Health Information Services with key roles in medical record management, clinical documentation, freedom of information, and external data reporting requirements.  These are essential non-clinical services providing high-quality support, advice, monitoring and compliance functions. The team are focussed on delivering the strategic vision within their responsibilities and on assisting the organisation operationally. 

Bendigo Region

Bendigo is one of Victoria’s largest regional cities making it a great city to live and work in. Bendigo provides services for the region’s population of over 320,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.

Interested?

We’d love to hear from you!  Please ensure that you attach a cover letter and an up-to-date copy of your resume.  

Need more information?  Please contact Sarah Fitton on 5454 6331 for a confidential discussion.  

Diversity and Inclusion

Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.

Position Description: HERE