NDIS Care Coordinator - Patient Access and Demand

Work in an environment that offers:

• Support for career progression and development
• A strong attitude to teaching and learning
• Excellent clinical exposure across a range of specialties

The Position 

Job Reference: 3247

Position Title: NDIS Care Coordinator
Classification: VG6 or ZJ4 (Dependant on qualification)
Salary per hour (exc. super): $60.21 or $62.20 
Hours per fortnight: 40
Employment Status: Fixed Term Part Time (15/12/2025 - 24/12/2026)

Closing date: 26/11/2025

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The NDIS Care Coordinator performs a lead role with the responsibility to coordinate and enable the safe and timely discharge of National Disability Insurance Scheme (NDIS) participants from the hospital environment of Bendigo Health to the community. Safe and timely hospital discharge is essential to achieving positive outcomes for those who are new or existing participants of the NDIS program.

Working in partnership with clinical treating teams at Bendigo Health, NDIS participants, NDIA, NDIS planners known as Hospital Liaison Officers (HLO), Support Coordinator (SC) providers, health service-based disability liaison officers and community accommodation providers.

• Support effective and timely referrals to NDIS HLO
• Build relationships between Bendigo Health, NDIS participants and NDIA planners and Health Services NDIS Interface Reference Group.
• Build relationships between Bendigo Health and community NDIS providers.
• Knowledge of NDIA referral process, consent of information sharing and
• Support patients and families to navigate access to NDIS or a change in circumstance to current NDIS participants to enable timely transition from hospital into the community.
• Preservation of data dashboard of NDIS participants who are inpatient at Bendigo Health, and monitor participant’s progress.
• Coordination of presentations of nominated inpatients to NDIA and Acute Health case conference of the delayed discharge of a discharge ready NDIS participant from hospital.
• Reporting of inpatient delayed discharge data to Department of Health.
• Escalation of delayed processes of NDIS participants to Critical Service Issues Response (CSIR) and follow up response with NDIA
• Reduce length of stay for inpatients whose next place of care is NDIS or RACF

Working with Bendigo Health

Bendigo Health are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture.

Created by our community in the 1850s, we have a long, proud history of delivering excellent care to our community.

Our organisation is diverse, welcoming and committed to delivering our vision of Excellent Care. Every Person, Every Time.

Bendigo Health has around 5000 staff and a catchment area covering a quarter of the size of Victoria. The three main campuses of Bendigo Health are in Bendigo, with many services extended to regional settings including areas such as Mildura, Echuca, Swan Hill, Kyneton and Castlemaine.

We offer a fantastic range of benefits for our staff, including: 

• Staff health and wellbeing programs
• Career development and education opportunities
• Generous salary packaging opportunities, to increase your take-home pay each fortnight
• Flexible Working Arrangements
• Use of staff gym and pool and access to other fitness facilities through fitness passport program

If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process.

Bendigo Region

Bendigo is one of Victoria’s largest regional cities making it a great city to live and work in. Bendigo provides services for the region’s population of over 320,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.

Interested?

We’d love to hear from you!  Please ensure that you attach a cover letter and an up-to-date copy of your resume.  

Need more information?  Please contact Belinda Lee, Manager - Patient Access and Demand on 0447 270 155 for a confidential discussion.  

Diversity and Inclusion

Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.

Position Description: HERE

Careers Video Reference: Welcome to Bendigo Health

Act with RespectX | We are proud to be a RespectX Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more: www.respectx.com.au

If you are an existing Bendigo Health employee, please ensure you apply with your Bendigo Health email address.